We have been closely monitoring updates on the spread of the Coronavirus. The health and safety of our members is our first priority so we have made a decision to cancel the AGM which was to take place on Thursday 26 March 2020.
Thank you for understanding and support.
With kind regards,
M for Money Credit Union team
February newsletter – M for Money Credit Union
February 21, 2020
Some of the topics covered in this February’s newsletter include:
Details of Annual General Meeting which takes place on Thursday, 26 March 2020
More information about Just Borrow and Open Banking
Pointers for ensuring a successful loan application
We recently introduced our new current account, with a debit card, called the Change Account. This replaces the former card, Engage Cards.
Members who had an account with Engage Cards should receive the new Change Account details and debit card in the post. If you haven’t received yours yet, please email us on email@example.com. If you don’t wish to have a Change Account or card, please return it to us at The Bungalow, Pinkwell Lane, Hayes, UB3 1PE so that you don’t get charged.
If you would like to apply for the Change Account, please contact us on firstname.lastname@example.org or call 020 8756 3866 to find out how to apply for this card.
Why have a Change Account?
From just £2 a month, you can enjoy great benefits with a Change Account. Some of these benefits include:
• Full transactional account – with a dedicated Sort Code, Account Number and Debit Mastercard® (Chip & PIN protected) therefore you can use it in the following ways:
o Point of Sale, ATM withdrawals and online purchases
o Direct Debits, scheduled and faster payments
o BACS Credits (wages/benefits)
o Choice of single or joint account.
• Secure budgeting wallets – allows you to subdivide spending, budgeting and bill payments. Encourages you to protect your money allocated for bills.
• Clear payment alerts – automatic online payment alerts as well as optional alerts via SMS, Mobile App and email.
• A wide ranging Rewards Programme – well-known brands like Asda, New Look, Pizza Express and Argos offering Cash Back (up to 20%) when you spend instore or online.
• Online account management – you can manage your account online therefore enabling you to keep up to date with your balance, transactions or cash withdrawals.
• Mobile App account management – manage your account ‘on the go’ with our Mobile App (available FREE through iTunes and Google Play).
• 24/7 UK based customer support – support via phone, email and secure messaging
M For Money Christmas 2019 newsletter
December 13, 2019
M For Money Credit Union is reflecting on a great year after introducing new products and exciting new service delivery improvements. Here is a copy of our Christmas 2019 newsletter which highlights some of these features including:
The Change Account, the new current account and debit card
Checking your account balance by telephone
Easier loan application with the introduction of editable forms and open banking.
For news and updates, follow us on Twitter and Facebook. While you are there, please feel free to share your Christmas tree pics with us, using the hashtag #CUChristmas.
Christmas opening hours 2019
December 6, 2019
Below are our opening hours over the Christmas period for M for Money Credit Union:
Monday 23 December – 8am to 4pm Tuesday 24 December – 8am to 1pm Wednesday 25 December to Wednesday 01 January 2020 – CLOSED We will re-open on Thursday 02 January 2020.
Loan applications deadline for approval before Christmas: If you are looking to apply for a loan by Christmas, then the last day to apply is 10 December 2019. There won’t be any guaranteed loans after this date until the new year.
Engage Cards failure
November 8, 2019
Recently members with Engage Cards were sent some communication indicating that a new card would be sent to them and that the sort code and account number which they were sent was to be given to their credit union.
Several members contacted us to give us the new card sort codes and account numbers. As Engage cards is a third party provider, we don’t keep this information on our records therefore we’ve had to decline these offers.
It transpires that no one has been sent a new card and that the system for loading cards will no longer respond to the transfers that we put through for members.
Our staff have contacted Engage Cards who apologised for the issues caused and confirmed that a provider that they use has created the problem and that their switchboard is now jammed with calls.
We understand how much our members rely on the card transfers and we apologise for the miscommunication and inconvenience that has been caused by Engage Cards. Engage Cards are trying to resolve the issue as quickly as possible.
As some of you may already know that we intending to transfer to a new card provider called the Change Account. We are currently working with them on an improved implementation date.
M for Money launches Automatic Lending Module
May 27, 2019
Members and non-members alike can apply for a loan of up to £750 repayable over 9 months using our new fast application process.
This is our response to Pay Day Lenders because:
Last year in Reading residents took out a staggering 56,788 Pay Day Loans valued at £15M.
In Milton Keynes they took out 46,574 Pay Day Loans valued at £11.7M.
In Harrow it was 33,299 Pay Day Loans valued at £9.5M.
In Slough they took 27,899 Pay Day Loans valued at £7.8M.
Take a look at what they could have saved with M for Money by comparison to Pay Day lenders :
“Just Borrow” was designed to stop the small loan “Rip Off” so if you need a small loan fast click on the link and get started.